What We Collect and Why We Keep It
We collect your name, contact details, and account credentials when you register. Every deposit or withdrawal you make — whether through JazzCash, Easypaisa, or Raast — generates a transaction record tied to your account. We keep these records to verify payments, resolve disputes, and maintain account
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integrity. Device identifiers and session data are logged when you access the platform from your phone or browser; this helps us detect unusual login attempts and keep your wallet secure. We do not sell your personal data to third parties. We may share it with payment
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processors — including the rails behind JazzCash, Easypaisa, and Raast — strictly to complete a transaction you have initiated. Where local law in Pakistan requires us to retain certain records, we comply with that obligation. Data is stored on servers with encryption in transit and at
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rest. Retention periods vary by data type: account credentials are held for as long as your account is active; transaction records are kept for the period required by applicable law; device logs are cleared on a rolling basis. Access to your data internally is restricted to
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authorised staff with a direct operational reason. If you close your account, you may request deletion of non-mandatory records by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.